Features
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Getting Down to Cases: Seven Principles for an Effective CBR Strategy
-- Case-Based Reasoning (CBR) is an important technology for organizations
that seek to provide world-class service to their clientele. Philip Klahr
details the principles for successfully implementing this technology. |
Business Rules for the Object Model -- Object oriented design
and analysis has an important ally -- the rules that constitute business
knowledge. Jean-Marie Chauvet and Alan J. Lundberg show how the two can
blend to produce effective models of business processes. |
Adaptive Software -- Tody's computing environments place great
strains on software and on software developers. Peter Norvig and David Cohn
explore intelligent techniques that reduce the strain and increase effectiveness. |
Intelligent Sales Configuration -- Charles Carson reports on Sales
Configurators, a new class of tools that enables salespeople to deliver
quotes quickly and reliably. The technology for this type of tool is based
firmly on tried and true methods of applied AI. |
Intelligent Web Search Engines -- Exciting developments are brewing
at the University of Chicago's InfoLab. Robin Burke, Kristian Hammond, Benjamin
Young, and Julia Kozlovsky discuss FAQFinder and FindMe, two InfoLab projects
that will enable us to ferret out practical information that lurks in the
Web. |
Regulars |
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Editorial |
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Vendor's Forum - LEVEL5 Quest - Enterprise Modeling
Server |
Carl Cook of BioComp Systems explains the thought process
behind the development of the Enterprise Modeling Server, a business application
of neural net technology. |
Cybernautica - Virtual Reality is Virtually Here |
by Hal Berghel |
Product Updates -----------------------------> |
21 late breaking product announcements from
around the world in the fields of: |
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Case-Based Reasoning |
Conferences |
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Decision Support |
Expert Systems |
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Internet |
Knowledge-Based Systems |
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Languages |
Modeling |
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Publications |
Tools |
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Training |
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PC AI Buyer's Guide -----------------------> |
Intelligent Tools |
Languages |
Product Service Guide - Provides access to information
on an entire category of products |
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PC AI Blackboard - AI advertisers bulletin board |
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Editorial:
Now We Are Eleven
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So we begin our second decade. It's a time for reflection on what we've
done in the first. A look back at our inaugural issue shows that ten years
ago we concentrated on the then-novel concept of Artificial Intelligence
on Pcs. We surveyed AI languages that worked on personal computers, looked
at AI applications that ran on desktops, and wondered if the Mac was ready
for AI. (We decided, by the way, that it was.) We reviewed two versions
of LISP, explored AI products that cost less than $100, and reviewed a couple
of books that introduced AI concepts.
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Today, AI on Pcs (like everything else on Pcs) is not so novel. It pervades
almost every type of application, making them intelligent and increasing
their usefulness. Spreadsheets and statistical packages use neural networks
to model all kinds of phenomena. Helpdesk systems use case-based reasoning
to provide customer service. Web pages incorporate expert systems. Multimedia
language-teaching packages recognize speech. MS Office 97 features natural
language input to intelligent agents that help you as you work.
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Thus, AI has changed the way applications operate on Pcs. It's a two-way
street: the PC has changed AI, too. Mainframe-based AI depended on textual
input and often arcane languages. PC-based AI is grounded in graphical user
interfaces, multifeatured application development environments, and user-friendly
languages.
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Hardware evolution affects the way we look at the world of AI. The advent
of supercharged, heavily muscled PCs allows us to concentrate on applications
rather than on clever techniques which produce them. In this issue, we do
just that, as we focus on successful applications of intelligent tools.
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Philip Klahr ("Getting Down to Cases") enumerates the principles to follow
to successfully deploy a case-based reasoning system. Charles Carson ("Intelligent
Sales Configuration") reports on a new kind of tool which helps salespeople
gain a competitive advantage. Peter Norvig and David Cohn ("Adaptive Software")
describe software development for complex computing environments. Jean-Marie
Chauvet and Alan J. Lundberg ("Business Rules for the Object Model") show
how the rules that characterize business knowledge can combine with object
oriented analysis and design. The result? Software that captures business
structure and operations.
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In "Intelligent Web Search Engines," University of Chicago InfoLab researchers
Robin Burke, Kristian Hammond, Benjamin Young, and Julia Kozlovsky tell
us about their ingenious applications for finding useful information that
resides on the WWW. In our Vendor's Forum, Carl Cook puts the spotlight
on "Enterprise Modeling Server," a business application of neural net technology.
Technical Editor Hal Berghel's "Cybernautica" brings us face-to-virtual-face
with the state of the art in Virtual Reality.
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Read these articles carefully. If trends hold, they'll likely form the
lead-in for my editorial when we begin decade number three.
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Joseph Schmuller
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